Topic: Leveraging Culture: A Systemic Approach to Quality

Recognizing the pivotal role of organizational culture in fostering employee engagement is crucial for sustaining quality initiatives. Culture not only reflects the current state but also predicts future engagement levels, requiring nuanced approaches to its measurement and development. In this targeted webinar, we will introduce a specialized framework for assessing and enhancing your organization’s culture, directly linking it to improved organizational outcomes. Discover how effective leadership molds culture and delve into real-world case studies demonstrating the transformative impact of strategic cultural management. This work supports the many aspects of culture in the Baldrige Framework.

Participants will have the exclusive opportunity to access a complimentary cultural assessment tool, empowering them to advance their organization’s commitment to quality and excellence.

Michael J. O’Brien brings over 40 years of expertise as a consultant and executive coach, specializing in unraveling the complexities of organizational relationships. His extensive background in finance, economics, and human behavior equips him to transform the abstract elements of corporate culture into actionable insights. Michael’s strategic approach has propelled numerous world-leading companies towards a deeper understanding of their operational dynamics, enhancing their quality programs. He has also personally coached over 4,000 senior executives, guiding them through the intricacies of cultural alignment and its critical role in achieving excellence.