Celebrating Excellence 2025 Conference
July 24-25, 2025 • Long Beach, CA
Join us for two days of learning, best practice sharing, and peer networking. Get ready to discuss the pursuit of performance excellence, industry-leading results, and innovation – there’s something for everyone!
Read on to explore some of our featured conference events. ↓
Hyatt Regency
Located on a premier waterfront spot in the heart of downtown, Hyatt Regency Long Beach offers a combination of style, sophistication, comfort, and an ideal location.
Thursday, July 24
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Diane Brockmeier
President and CEO Emerita, Mid-America Transplant
2021 Malcolm Baldrige National Quality Award
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Communication Power: Strategies for Impactful Conversations with Jan Jones
Effective communication needs to be clear and purposeful, where the message is understood as intended by both the sender and the receiver. It involves active listening, clarity, appropriate tone, nonverbal cues, and adapting the message to the audience to achieve mutual understanding and desired outcomes. In this session, we will review the goal of communicating, discover communication power builders and drainers, identify key obstacles to effective communication, and gain insights into strategies to improve all forms of communication.
Friday, July 25
Our general session day will feature two keynote speakers, multiple best practice breakout sessions, and a leadership panel discussion. It will conclude with the award and recognition ceremony, which will recognize our 2024 CAPE award recipients and honor our volunteers.
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TBD
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Dr. Joann Sternke
Leader Excellence LLC
Malcolm Baldrige National Quality Award recipient, Baldrige Master Examiner, and Baldrige Panel of Judges member
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Tony Scott
CEO Intrusion | ex-CIO VMWare, Microsoft, Disney, US Government
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Mizuho OSI, manufacturing
Valley Children’s Hospital, healthcare
We can’t wait to see you in Long Beach!