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Message from Our Senators



"Utilizing the Baldrige principles has been instrumental in assisting Feather River Hospital to improve its processes and even more importantly our results. Participating in the CAPE awards program which uses these principles not only as an applicant but also by sponsoring hospital staff to be examiners, has helped us identify and address process and result issues and to identify innovative ideas that ultimately help us serve our patients better."

Wayne Ferch
President & Chief Executive Officer
Feather River Hospital
Paradise, CA
Eureka Gold Winner, 2008

CAPE

CAPE™ - Examiners

Here you can find All information you need to have to certify or recertify as an examiner. The pre-work is available directly below, and all the other forms and other helpful information can be found as well.


Examiner Benefits

  • Strengthen your ability to use the Criteria for Performance Excellence for organizational assessment.
  • Network with peers and enhance your own professional growth.
  • Review applications from leading organizations across California.
  • Possibly participate in site visit reviews of the highest scoring applicants.
  • Write feedback reports to applicants.
  • Examiners receive valuable training and experience in understanding and applying the Criteria to a variety of organizations, including businesses and education and health care organizations.
  • Examiners develop analytical and consensus-building skills and a systems perspective that can be applied to their home organizations.
Meet the 2009 Examiners
Examiner Downloads

Training Registration and Examiner Application 2011

CAPE Examiners Pre-Work

CAPE New and ReCert Examiner Logistics

Conflict of Interest Form

Travel Expense Form

2011 Examiner Handbook

2011 Examiner Toolkit

Stage 1 Independent Review Scorebook 2011

Stage 1 Independent Review Sample Item 5.1

Stage 1 Independent Review Sample Item 7.3

2011_Comment_Guidelines

2011-Comment-Samples

2011-What-Is-a-Key-CAPE

Stage 2 Consensus Worksheet Process 2011

Stage 2 Consensus Worksheet Results 2011

Site Visit Issue Worksheet 2011

Senior Template for Judges' Meeting

Senior Examiners (password needed)

CAPE Master Schedule

CAPE 2011 Webinar Schedule

CAPE 2011 Webinar - Comment Writing Slides

CAPE 2011 Webinar - 2011_Comment_Guidelines (NIST)

CAPE 2011 Webinar - Consolidation Slides

CAPE 2011 Webinar - Consensus Slides

CAPE 2011 Webinar - Examiner Site Visit Orientation Slides



Return to CAPE™ Main Menu Page

**While membership in CCE is encouraged, it is not required of any applicant. CCE provides a full array of services and benefits to its members including discounts to all CCE sponsored events and training programs.


Take A Look!

California Awards for Performance Excellence

California Team Excellence Awards

Regional Councils for Excellence

Hot Off the Press

CAPE™ Announces Additional 2010 Winners

California Awards for Performance Excellence™ Announces 2010 Winners

CAPE Winners
2010 CAPE Winners Press Release

CTEA Winners
2010 CTEA Winners Press Release

Malcom Baldrige Award Winners
2009 Malcolm Baldrige Award Winners

Visit the Baldrige Resource Library

CCE Mailing List
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CCE Calendar of Events
Find out about all the upcoming CCE events.

California Council for Excellence
Phone: (858) 486-0400
Email: CCE@CalExcellence.org
Street Address: 1851 N. Gaffey, Suite F, San Pedro, CA 90731
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