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Message from Our Senators



"Utilizing the Baldrige principles has been instrumental in assisting Feather River Hospital to improve its processes and even more importantly our results. Participating in the CAPE awards program which uses these principles not only as an applicant but also by sponsoring hospital staff to be examiners, has helped us identify and address process and result issues and to identify innovative ideas that ultimately help us serve our patients better."

Wayne Ferch
President & Chief Executive Officer
Feather River Hospital
Paradise, CA
Eureka Gold Winner, 2008

CAPE

CAPE™ - Examiners

Here you can find All information you need to have to certify or recertify as an examiner. The pre-work is available directly below, and all the other forms and other helpful information can be found as well.


Examiner Benefits

  • Strengthen your ability to use the Criteria for Performance Excellence for organizational assessment.
  • Network with peers and enhance your own professional growth.
  • Review applications from leading organizations across California.
  • Possibly participate in site visit reviews of the highest scoring applicants.
  • Write feedback reports to applicants.
  • Examiners receive valuable training and experience in understanding and applying the Criteria to a variety of organizations, including businesses and education and health care organizations.
  • Examiners develop analytical and consensus-building skills and a systems perspective that can be applied to their home organizations.
Meet the 2009 Examiners
Examiner Downloads

Training Registration and Examiner Application 2010

New Examiner Training Brochure

Examiner Recertification Brochure

CAPE Examiners Pre-Work

CAPE New and ReCert Examiner Logistics

Conflict of Interest Form

Travel Expense Form

Stage 1 Independent Review Scorebook

Stage 2 Worksheet Item Consolidation Process

Stage 2 Worksheet Item Consolidation Result

2010 Examiner Handbook

2010 Examiners Toolkit

Site Visit Issue Worksheet

Senior Examiners (password needed)

CAPE Master Schedule

Examiner Information Brochure

CAPE Volunteer Recognition Forms



Return to CAPE™ Main Menu Page

**While membership in CCE is encouraged, it is not required of any applicant. CCE provides a full array of services and benefits to its members including discounts to all CCE sponsored events and training programs.


Take A Look!

California Awards for Performance Excellence

California Team Excellence Awards

Regional Councils for Excellence

Hot Off the Press

San Diego Company wins ASQ Team Excellence event

CAPE Winners
2009 CAPE Winners Press Release

CTEA Winners
2009 CTEA Winners Press Release

Malcom Baldrige Award Winners
2009 Malcolm Baldrige Award Winners

Visit the Baldrige Resource Library

CCE Mailing List
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CCE Calendar of Events
Find out about all the upcoming CCE events.

California Council for Excellence
Phone: (858) 486-0400 - Fax: (858) 486-8595
Email: CCE@CalExcellence.org
Street Address: 1851 N. Gaffey, Suite F, San Pedro, CA 90731
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