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Message from Our Senators
"Utilizing the Baldrige principles has been instrumental in assisting Feather River Hospital to improve its processes and even more importantly our results. Participating in the CAPE awards program which uses these principles not only as an applicant but also by sponsoring hospital staff to be examiners, has helped us identify and address process and result issues and to identify innovative ideas that ultimately help us serve our patients better."
Wayne Ferch
President & Chief Executive Officer
Feather River Hospital
Paradise, CA
Eureka Gold Winner, 2008
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CAPE™ - California Awards for Performance Excellence
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Tracy Barron, Chair
CAPE Council, 2009 |
Three Award Levels
Level One
California Challenge Award
Level Two
California Prospector Award
Level Three
Eureka Award for Performance Excellence
Eureka Award for Performance Excellence
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CAPE™ Mission
To help California organizations in all sectors continuously improve through a Baldrige based performance excellence program.
CAPE™ Vision
We are recognized as a valued resource for strengthening the competitiveness of California organizations.
View the Roadmap to Performance Excellence
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CAPE™ Values
Commitment To:
- Cherishing Our Volunteers and Supporters
- Adding Value to Our Customers
- Criteria Expertise
- Personal and Process Ethics
- Personal and Organizational Learning
- Being Results Driven
- Financial Viability
- Teamwork
- Having Fun
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