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CCE Training

Baldrige for Beginners - A Webinar Series

Dates Include:
August 14 , 2009 - 9 a.m. - 11 a.m.

  • Baldrige Criteria Benefits, History, Criteria Overview, & Scoring
  • Categories 1-3: Criteria and Best Practices in Leadership; Strategic Planning; and Customer and Market Focus


  • September 16 , 2009 - 9 a.m. - 11 a.m.
  • Brief review of Baldrige History, Criteria Overview, & Scoring 
  • Categories 4-6: Criteria and Best Practices in Measurement, Analysis & Knowledge Management; Human Resource Focus; and Process Management

  • November 6 , 2009 - 9 a.m. - 11 a.m.
  • Brief review of Baldrige History, Criteria Overview, & Scoring
  • Category 7: Criteria and Best Practices in Results; plus tips on how to get started using Baldrige.

  • Are you looking for a fast, convenient way to understand the Baldrige National Quality Program Criteria for Performance Excellence? CCE has developed a dynamic, new program just for you!  "Baldrige for Beginners" is a webinar series conducted by phone and internet, featuring one of America's most respected Baldrige Award experts, Denise Shields, Principal and founder of Shields Resource Group. Denise has served as a CAPE Examiner and Judge  for many years. She also served as a national examiner, senior examiner and alumni to the Baldrige National Quality Program. All registrants will be able to access our conference bridge line and view the Powerpoint presentation and best practices materials during each webinar session. You can participate from your home, office, or anywhere! It's hassle-free and an exciting way to learn the Baldrige Criteria for Performance Excellence! Register now to secure your place in CCE's innovative new learning program!

    Full Series Cost:
    Individual CCE Member: $385
    Individual Non-Member: $485
    Group CCE Member: $1495
    Group Non-Member: $1895

    Single Date Cost:
    Individual CCE Member: $230
    Individual Non-Member: $290
    Group CCE Member: $750
    Group Non-Member: $950

    Register For Baldrige for Beginners Now
    To register, please select your CCE membership status and then choose either one webinar workshop to participate in or choose to participate in the series. If you would like to inquire about a customized program - choose the customized program option from each drop down list below.

    Program Cancellation Policy: You will be charged a $75 cancellation fee for any registrations cancelled before 5:00pm PST 7 days prior to an event except for documented cases of medical or family emergency.  After 7 days prior to an event, full registration fee is due whether you attend or not.  Substitutions may be made at any time at no cost. Cancellation or substitution must be mailed or faxed to CCE.  Thank you for your cooperation.


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    California Council for Excellence
    Phone: (858) 486-0400
    Email: CCE@CalExcellence.org
    Street Address: 1851 N. Gaffey, Suite F, San Pedro, CA 90731
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