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The California Council for Excellence (CCE) is proud to announce the addition of the Explorer Recognition to its esteemed roster of Baldrige-based Awards and Recognitions offered by the California Awards for Performance Excellence(CAPE).
The Explorer Recognition will offer organizations at all stages of their performance excellence journey to submit an application responding to a single Category of the Baldrige Framework. These areas include:
Category One: Leadership
How do your Senior Leaders' actions guide and sustain your organization? How do you govern your organization and fulfill your societal responsibility?
Category 2: Strategy
How does your organization develop its strategic objectives and action plans, implement them, change them as needed, and measure progress?
Category 3: Customers
How do you engage your customers for long-term marketplace success, listen to the voice of the customer, serve and exceed customers' expectations, and build customer relationships?
Category 4: Measurement, Analysis and Knowledge Management
The system foundation is critical to effective management and to a fact-based, knowledge-driven, agile system for improving performance and effectiveness.
Category 5: Workforce
How do you assess workforce capability and capacity needs and build an environment conducive to high performance? How to you engage, manage and develop your workforce to utilize your full potential in alignment with your organization's overall business needs?
Category 6: Operations
How do you design, manage, improve and innovate products and work processes and improve operational effectiveness to deliver customer value and achieve ongoing organizational success?
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