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Quest for Excellence


  • Gaylord National Harbor Resort and Convention Center 201 Waterfront Street National Harbor, MD, 20745 United States (map)

Register Today for the 35th Quest for Excellence Conference

Sunday, April 7–Wednesday, April 10, 2024

Join us for the 35th Quest for Excellence® Conference, Sunday, April 7 - Wednesday, April 10, 2024, at the Gaylord National Harbor Resort and Convention Center, just outside of Washington, D.C.!

The conference will feature new and exciting opportunities to learn role model best practices from nationally recognized thought leaders, Baldrige Award recipients, and representatives from other high-performing organizations.

You can register and book your hotel room today through Showcare, the official conference registrar and housing bureau.  So, don’t delay in reserving your seat. 

Enjoy sessions focusing on organizational resilience and future emerging challenges, take home solutions to help your organization achieve breakthrough performance and results in areas such as leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations.

Conference Highlights

Take advantage of conference sessions and activities including:

  • A welcome reception on Sunday, April 7 will give attendees the opportunity to network with members of the Baldrige community, including Award recipients, Examiners, Judges, Overseers, Fellows, Foundation members, and Alliance program representatives.

  • An opening keynote presentation by Shola Richards, Founder & CEO, Go Together Global and Best-Selling Author.

  • Monday and Wednesday morning plenary sessions featuring thought leaders on organizational resilience and future emerging challenges.

  • Concurrent sessions on Monday and Tuesday featuring former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.

  • Baldrige Criteria Pre-Conference Workshops on the afternoon of April 7 for beginner and intermediate users of the Baldrige Criteria.

  • Opportunities to network with and learn from Baldrige recipients, applicants, examiners, Alliance for Performance Excellence program representatives, Communities of Excellence participants, and Baldrige experts and users in all sectors.

  • Opportunities to meet the Quest sponsors.

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